Privacy Policy
This policy explains what personal data TROYA collects when you use this website or contact us, why we collect it, how long we keep it and what rights you have.
01Who we are
TROYA (“we”, “us”) is a developer of systematic trading technology. The data controller for the purposes of this policy is [legal entity name], registered at [registered address]. Questions about this policy can be sent to [contact e-mail].
02What we collect
We collect only what is needed to run this website and to respond to you:
- Contact details you give us — name, e-mail address and the content of your message when you write to us or subscribe to updates.
- Technical data sent automatically by your browser — IP address, browser type and version, device type, pages visited, referring page, date and time of access.
- Cookie data described in our Cookie Policy.
We do not ask for, and you should not send us, payment card numbers, passwords or other sensitive data through this website.
03Why we use it
We process personal data on the following legal bases:
- to answer your enquiry and manage our relationship with you (performance of a contract or steps taken at your request);
- to send you updates you have subscribed to (your consent, which you can withdraw at any time via the link in every e-mail);
- to keep the website secure, measure how it is used and improve it (our legitimate interests);
- to comply with legal obligations, including anti-money-laundering and record-keeping rules that apply to investment activities.
04Sharing
We do not sell personal data. We share it only with service providers who process it on our behalf under contract — hosting, e-mail delivery, analytics and IT support — and with authorities where the law requires it. Providers located outside your country are bound by appropriate safeguards such as standard contractual clauses.
05Retention
Enquiries are kept for as long as needed to deal with them and for up to [retention period] afterwards. Subscription data is kept until you unsubscribe. Technical logs are kept for [log retention period]. Records we must keep by law are retained for the statutory period.
06Your rights
Depending on where you live, you may have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to its processing, to receive it in a portable format and to withdraw consent. To exercise any of these rights, contact us at [contact e-mail]. You also have the right to lodge a complaint with your local data protection authority.
07Security
We use technical and organisational measures appropriate to the risk — encrypted connections, access controls and regular reviews — to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
08Changes
We may update this policy from time to time. The date of the latest version is shown on this page; material changes will be highlighted on the website.